Corporate Relationship Manager, Diners Club - Remote

Overview

The Corporate Relationship Manager for Diners Club will strategically drive the customer value proposition across corporate, travel, and banking segments while achieving various performance targets.

In Short

• Drive the Diners Club customer value proposition across various segments.
• Achieve acquisition, retention, risk, compliance, and cost management targets.
• Deliver professional service with integrity to clients and stakeholders.
• Manage a sustainable pipeline and grow existing accounts.
• Provide exceptional service to key accounts with regular communication.
• Aim for at least 70% penetration in cross-sell and up-sell opportunities.
• Minimize client attrition to below 5%.
• Understand industry processes and customer payment practices.
• Provide timely feedback and reporting as required.
• Travel to clients within the Western Cape as needed.

Requirements

• Degree or equivalent in Business Commerce.
• Minimum of 3 years’ experience in a target-driven sales environment.
• Understanding of corporate engagements and decision-makers.
• Knowledge of procurement practices and the travel industry.
• Experience in card and payments is advantageous.
• Computer literacy, particularly in Excel.
• Strong team player for collaborative customer management.

Benefits

• Opportunity to work with a leading financial services group.
• Career-enhancing opportunities alongside talented professionals.
• Contribute to creating growth in Africa.
• Work in a role that offers a sense of purpose.