Contracts Coordinator II - Remote

Overview

We're looking for a Contracts Coordinator II to manage and support service and equipment agreements for printers, copiers, and related technology. This role focuses on contract setup, renewals, documentation, and customer support making sure all agreements run smoothly and clients get the service they expect.

In Short

• Prepare and process new service and equipment contracts, renewals, and amendments.
• Ensure accurate billing and documentation for assigned accounts.
• Support sales teams by providing up-to-date contract and usage details.
• Handle customer inquiries regarding contract terms, billing, or adjustments.
• Track and resolve pending contract issues, errors, or escalations.
• Maintain organized records of agreements across assigned territories.
• Collaborate with leasing and sales teams to keep workflows efficient.

Requirements

• At least 2 years experience in contracts coordination, documentation, admin, or a related billing/support role.
• Strong MS Office skills (Excel, Outlook).
• Detail-oriented with excellent organizational skills.
• Strong communication skills and a client-first approach.
• Ability to manage multiple deadlines and work independently in a fast-paced environment.

Benefits

• Competitive compensation and benefits package.
• HMO coverage starting on Day 1 with free dependent coverage.
• De minimis and allowances.
• Paid time offs.
• Company-provided work setup (laptop, monitor, accessories).
• Training, career growth, and global exposure.
• A collaborative and supportive team culture.