Contracts Coordinator I - Remote

Overview

The Contracts Coordinator I is responsible for supporting the coordination of contract programs and service maintenance agreements, focusing on accurate data entry and timely processing of contracts to ensure excellent client service.

In Short

• Set up and maintain copier, MPS, and Production Print contracts.
• Process contract-related transactions including billing, renewals, and cancellations.
• Assist customers with billing questions and escalate issues when needed.
• Support Sales Representatives with contract details and usage information.
• Maintain organized documentation of contracts and agreements.
• Ensure data accuracy in contract and billing information.
• Attend company and departmental meetings.
• Follow company policies and procedures for administrative processes.
• Perform other related duties as assigned.

Requirements

• An associate degree or equivalent education and work experience.
• At least 1 year of relevant experience in contracts or administrative support.
• Proficiency in MS Office, especially Excel and Outlook.
• Strong attention to detail and error correction skills.
• Good organizational and time management skills.
• Strong communication and customer service skills.
• Ability to work independently and in a team environment.
• A proactive, service-oriented mindset.

Benefits

• Competitive compensation and benefits package.
• HMO coverage starting on Day 1 with free dependent coverage.
• De minimis and allowances.
• Paid time offs.
• Company-provided work setup (laptop, monitor, accessories).
• Training, career growth, and global exposure.
• A collaborative and supportive team culture.