Business Support Virtual Assistant (Loan Assistant) - Remote

Overview

The Business Support Virtual Assistant (Loan Assistant) will assist the loan operations team by managing email communications, setting up loan files, and coordinating with third parties for document approvals.

In Short

• Manage email communication and occasional phone calls using Google Voice.
• Set up and maintain loan files accurately.
• Upload loan files into investor portals.
• Gather client documentation for loan processing.
• Coordinate with third-party vendors for required documents.
• Monitor outstanding items for timely processing.
• Maintain accurate records of client interactions.
• Work independently and stay organized.
• Meet deadlines effectively.
• Enjoy remote work flexibility.

Requirements

• 1+ years experience in loan processing or related field preferred.
• Strong written and verbal communication skills.
• Comfortable handling high email volumes.
• Familiarity with investor portals or loan software is a plus.
• Ability to work independently.
• Excellent organizational skills.
• Ability to meet deadlines.

Benefits

• Remote work setup.
• Company laptop provided.
• HMO coverage on Day 1.
• Paid time off including vacation and sick leave.
• Unused leave conversion.
• Attendance bonus.
• 13th month pay and government statutory benefits.
• Monthly prizes and bonuses.
• Referral bonus of PHP 10k to 30k.