Remote Otter LogoRemoteOtter

IT Helpdesk - Remote

Posted 33 weeks ago
Customer Service
Full Time
Worldwide

Overview

The Technical Operations Specialist will provide remote helpdesk support to affiliate employees, assist with network maintenance, and support pre-sales and post-sales processes.

In Short

  • Helpdesk End User Support
  • Remote support for various platforms
  • Network maintenance and troubleshooting
  • Pre-sales and post-sales support
  • Administrative tasks for the Technical Operations Department

Requirements

  • Proven experience in IT Helpdesk or technical support
  • Strong understanding of computer hardware, software, and networks
  • Excellent problem-solving skills
  • Effective communication and interpersonal skills
  • Relevant certifications are an advantage
  • Bachelor’s degree in Computer Science or related field preferred

Benefits

  • Competitive salary and benefits package
  • Opportunity for growth and career development
  • Training and support for technical and customer service skills
  • Work in a dynamic and multicultural environment
Staff4Me logo

Staff4Me

Staff4Me is a leading provider of comprehensive back-office support services, dedicated to empowering businesses to thrive in today's dynamic market. With over 20 years of experience and a global workforce of 8,000 professionals, the company specializes in offering tailored solutions that drive efficiency, innovation, and growth.

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