Account Control Officer - Remote

Overview

The Income Manager/ACO is responsible for overseeing the accuracy and efficiency of the billing department while ensuring compliance with insurance regulations and policies. This role involves managing a team, setting production and collection targets, monitoring financial performance, and ensuring timely billing and collections for services rendered. The Income Manager/ACO will contribute to company-wide financial goals by ensuring effective billing procedures and collection practices.

In Short

• Oversee and manage the Insurance Verification Officer, Billing Officer, and EOB Officer.
• Stay up-to-date on insurance regulation changes.
• Track weekly production and collections.
• Analyze and address insurance trends.
• Review write-off requests.
• Establish weekly production and collection targets.
• Enforce policies for over-the-counter collections.
• Analyze weekly statistics and provide guidance to junior staff.
• Monitor aged accounts and ensure timely billing.
• Submit monthly reports to the CEO/Owner.

Requirements

• Proven experience in account management, billing, or financial control.
• Strong leadership skills.
• In-depth knowledge of insurance verification and billing processes.
• Excellent organizational and time-management skills.
• Ability to analyze financial reports.
• Strong communication skills.
• Attention to detail.

Benefits

• Opportunity to lead a team.
• Contribute to company-wide financial goals.
• Engage in continuous learning about insurance regulations.
• Collaborate with various departments.
• Participate in strategic meetings with management.