Channel Solutions Engineer - Remote

Overview

The Channel Solutions Engineer plays a critical role in supporting the 3-GIS partner ecosystem, acting as a technical advisor, escalation resource, and integration consultant for our channel partners. This role ensures partners can troubleshoot, support, and extend the capabilities of 3-GIS applications and Azure-based solutions for end customers.

In Short

• Serve as a technical escalation point for partners.
• Provide hands-on guidance in diagnosing and resolving issues.
• Develop troubleshooting frameworks and knowledge base documentation.
• Assist partners in integrating 3-GIS solutions through APIs.
• Manage trial and proof-of-concept environments.
• Support pre-sales activities like demonstrations.
• Act as a solution consultant for efficient implementations.
• Stay updated with ESRI, AWS, and cloud technology advancements.
• Collaborate with internal teams for product evolution.
• Contribute to internal knowledge-sharing initiatives.

Requirements

• Degree in Geography, Computer Science, or related field.
• 3-5 years of experience in GIS or cloud-based software environments.
• Strong troubleshooting and problem-solving skills.
• Experience with ESRI technologies and ArcGIS solutions.
• Familiarity with cloud environments (Azure, AWS).
• Hands-on experience with APIs and scripting.
• Ability to communicate technical concepts clearly.
• Willingness to travel up to 35% as needed.

Benefits

• Remote work-from-home position.