Director of Professional Services (Client Solutions) - Remote

Overview

The Director, Professional Services (Client Solutions) is a strategic leader responsible for overseeing and driving the growth and effectiveness of our portfolio with our largest projects and clients.

In Short

• Lead a team delivering consulting and implementation services.
• Ensure high levels of client satisfaction.
• Foster long-term partnerships with clients.
• Accountable for services revenue and margin.
• Focus on implementation satisfaction and team retention.
• Drive growth and effectiveness of the project portfolio.
• Work with the largest projects and clients.
• Strategic leadership role.
• Recognized for value and innovation in the market.
• Part of a company with significant business momentum.

Requirements

• Experience in consulting and client services.
• Strong leadership and team management skills.
• Proven track record in driving client satisfaction.
• Ability to manage services revenue and margins.
• Excellent communication and interpersonal skills.
• Strategic thinking and problem-solving abilities.
• Experience in the utility sector is a plus.
• Ability to work with cross-functional teams.
• Strong analytical skills.
• Commitment to fostering long-term client relationships.

Benefits

• Competitive salary and benefits package.
• Opportunity to work with a leading provider in the industry.
• Professional development opportunities.
• Dynamic and innovative work environment.
• Supportive team culture.
• Chance to make a significant impact in the utility sector.
• Flexible work arrangements.
• Recognition for contributions and achievements.
• Access to advanced tools and technologies.
• Engagement in strategic initiatives.