Implementation Team Lead - Remote

Overview

As an Implementation Team Lead at SpryPoint, you will manage a team of Implementation Specialists, ensuring high-quality delivery and a customer-first mindset while contributing to project management strategies.

In Short

• Lead a team of Implementation Specialists.
• Ensure high-quality work delivery.
• Foster a customer-first mindset.
• Define strategies for project execution.
• Exceed revenue, utilization, and quality KPIs.
• Remote position based in Canada or the US.
• Travel to client sites across North America (up to 25% of the time).
• Work with cloud-based solutions for utilities.
• Join a company recognized for innovation in the utility sector.
• Be part of a growing team with significant business momentum.

Requirements

• Experience in project management.
• Strong leadership skills.
• Background in customer relationship management.
• Knowledge of data analytics.
• Ability to manage multiple projects simultaneously.
• Excellent communication skills.
• Willingness to travel as required.
• Experience in the utility sector is a plus.
• Proven track record of exceeding KPIs.
• Ability to work in a remote environment.

Benefits

• Competitive salary.
• Remote work flexibility.
• Opportunity for professional growth.
• Work with a dedicated team of experts.
• Contribute to innovative solutions in the utility sector.
• Travel opportunities across North America.
• Be part of a company with a strong market presence.
• Access to advanced tools and technologies.
• Supportive work culture.
• Recognition for your contributions.