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Implementation Team Lead - Remote

Posted 8 weeks ago

Overview

As an Implementation Team Lead at SpryPoint, you will manage a team of Implementation Specialists, ensuring high-quality delivery and a customer-first mindset while contributing to project management strategies.

In Short

  • Lead a team of Implementation Specialists.
  • Ensure high-quality work delivery.
  • Foster a customer-first mindset.
  • Define strategies for project execution.
  • Exceed revenue, utilization, and quality KPIs.
  • Remote position based in Canada or the US.
  • Travel to client sites across North America (up to 25% of the time).
  • Work with cloud-based solutions for utilities.
  • Join a company recognized for innovation in the utility sector.
  • Be part of a growing team with significant business momentum.

Requirements

  • Experience in project management.
  • Strong leadership skills.
  • Background in customer relationship management.
  • Knowledge of data analytics.
  • Ability to manage multiple projects simultaneously.
  • Excellent communication skills.
  • Willingness to travel as required.
  • Experience in the utility sector is a plus.
  • Proven track record of exceeding KPIs.
  • Ability to work in a remote environment.

Benefits

  • Competitive salary.
  • Remote work flexibility.
  • Opportunity for professional growth.
  • Work with a dedicated team of experts.
  • Contribute to innovative solutions in the utility sector.
  • Travel opportunities across North America.
  • Be part of a company with a strong market presence.
  • Access to advanced tools and technologies.
  • Supportive work culture.
  • Recognition for your contributions.

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