Sales Quality Assurance Specialist - Remote

Overview

This is a full-time permanent, work-from-home position focused on ensuring quality standards within the sales department.

In Short

• Develop a deep understanding of products and services offered by the sales department.
• Listen to sales call recordings and complete reports.
• Help establish quality standards and compliance processes.
• Report results to the management team.
• Excellent verbal and written communication skills in English required.
• High attention to detail is essential.
• Prior call-center experience is a plus.
• Proactive approach to identifying issues is needed.
• Ability to work collaboratively with diverse teams.
• Salesforce CRM knowledge is nice to have.

Requirements

• Excellent verbal and written communication skills in English.
• High attention to detail.
• Prior call-center experience a plus, but not required.
• Proactive approach to identifying and addressing potential issues.
• Ability to work collaboratively with diverse teams.
• Result-oriented, creative, and charismatic.
• Salesforce CRM knowledge is nice to have.

Benefits

• Base Pay: 28,000-30,000 pesos/monthly.
• Paid Time Off.
• Internet Grant (Worth 2,000 pesos).
• Ongoing training from experienced Team Managers.