Senior Manager, Account Management - Bilingual (Mandarin/English) - Remote

Overview

The Senior Manager of Account Management is a key leader at Spreetail, responsible for overseeing the operations and performance of the Account Managers, contributing to the strategic vision of the team, and managing relationships with strategic accounts in a fulfillment services setting.

In Short

• Build and lead a high-performing team of Account Managers.
• Contribute to the development and execution of the vision for the Platform Services division.
• Help brands grow their sales and profitability using Spreetail's services.
• Implement cost-reduction strategies in the brand's supply chain.
• Establish processes and systems for operational efficiency.
• Manage relationships and contracts with strategic accounts.
• Build strong relationships with internal and external stakeholders.
• Monitor and analyze performance metrics for continuous improvement.

Requirements

• Bilingual proficiency in Mandarin and English.
• 5+ years of experience in 3PL supply chain account management.
• 3+ years of experience in managing and leading teams.
• Proven track record with clients exceeding $50 million in net sales.
• Experience in e-commerce logistics, preferably with Amazon SFP.
• Ability to communicate effectively at all levels.
• Strong problem-solving and creative thinking skills.
• Ability to travel up to 25%.

Benefits

• Opportunity to lead a high-performing team.
• Engagement in strategic planning and execution.
• Work in a fast-paced, dynamic environment.
• Professional development opportunities.
• Collaborative culture focused on innovation and excellence.