Carrier Relations Associate - Remote

Overview

We’re looking for a Carrier Relations Associate to take Spark to the next level by owning the day-to-day operations across national and local carriers.

In Short

• Drive the day-to-day exchange of updates & escalations.
• Distill carrier specific information for dissemination across Spark & external agents.
• Triage & troubleshoot escalations across departments.
• Own new-to-Spark carrier onboarding & existing carrier maintenance.
• Develop and manage the project plan for each new carrier.
• Build out the carrier bible for each new carrier.
• Support the sharing of data between Spark & carrier.
• Build out enrollment forecasts and reconcile with each carrier.
• Own carrier specific dashboards to measure Spark’s achievements.
• Strategize with each carrier to improve data sharing efficiency.

Requirements

• +2 years of experience in a fast-paced tech startup.
• Dedicated to learning Medicare distribution.
• Demonstrated success leading inter-company projects.
• Previous success in a sales and service role.
• Proven ability to adapt in a rapidly changing environment.
• Excellent problem-solving and creative solution skills.
• Strong organization and cross-functional skills.
• Terrific verbal and written communication skills.
• Passionate about operational excellence.
• Extreme comfort working with datasets and creating dashboards.

Benefits

• Equity compensation.
• Health care, including dental and vision.
• Flexible work location; co-working available.
• 401k.
• Paid Time Off.
• Monthly Remote Work Stipend.
• Paid Parental Leave.
• 11 paid holidays.
• 2 week sabbatical at 5 years of employment.
• Wellbeing Perks through various providers.