Provider Relations Associate - Remote

Overview

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.

By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are currently hiring Provider Relations Associates for a 3-month contract to help grow and manage our provider network in the northeast region of Nigeria.

In Short

• Identify, engage, and onboard healthcare providers in assigned region.
• Negotiate tariffs and contracts with providers, ensuring alignment with Reliance Health’s standards.
• Serve as the primary liaison between Reliance Health and providers, addressing inquiries and resolving issues promptly.
• Conduct regular check-ins to ensure provider satisfaction and compliance with agreements.
• Ensure providers submit accurate documentation (licenses, tariffs, service lists) and adhere to regulatory requirements.
• Maintain up-to-date provider records in CRM systems.
• Provide feedback to improve provider processes and policies.

Requirements

• Experience in provider relations or healthcare management.
• Strong negotiation skills.
• Excellent communication and interpersonal skills.
• Proficiency in CRM systems.
• Knowledge of healthcare regulations and compliance.

Benefits

• Opportunity to make a significant impact in healthcare.
• Work with a dynamic and innovative team.
• Gain experience in a growing industry.