Customer Service Specialist - Remote

Overview

Spade is looking for a customer service representative in ON. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

In Short

• Drive customer satisfaction through inquiries and support
• Perform inbound and outbound calling
• Set appointments and conduct presentations
• Maintain extensive product knowledge
• Complete necessary paperwork and quality control
• Participate in leadership development
• Flexible work hours and remote work from home
• Weekly advances and bonuses
• Full health benefits
• All-expenses-paid yearly office trips

Requirements

• Strong communication skills
• Time management skills
• 18+ years of age
• Must pass a background check
• High school diploma (higher education preferred but not required)
• Customer service and/or retail experience preferred but not required

Benefits

• Long-term career progression
• Residual income opportunities
• Hands-on 1-on-1 training
• Full benefits package