Customer Care Specialist - Remote

Overview

The Customer Care Specialist plays an essential role in guiding and supporting families by helping them understand their insurance coverage and ensuring they receive the protection they deserve.

In Short

• Develop strong, long-term relationships with clients built on communication and care.
• Support policyholders through claims, coverage updates, and benefit explanations.
• Present information clearly and in an easy-to-understand manner.
• Partner with leadership to improve processes and client satisfaction.
• Act as a reliable point of contact for all service inquiries.
• Participate in ongoing mentorship and professional development.

Requirements

• Confident communicator with excellent interpersonal skills.
• Positive, empathetic, and driven to make a difference.
• Comfortable using online tools and working in a remote environment.
• Self-motivated, organized, and results-oriented.
• Experience in customer service, insurance, or sales is a plus.
• Eligible to work in the United States or Canada.

Benefits

• Remote flexibility — work from anywhere with a strong internet connection.
• Weekly pay and bonuses — consistent income with performance-based incentives.
• Personalized mentorship — hands-on guidance designed to help you succeed.
• Advancement opportunities — fast-track paths for leadership and career growth.
• Supportive team culture — a mission-driven community that celebrates your wins.
• Purpose-driven work — the chance to make a real impact in people’s lives every day.