Contact Center Sales Representative - Remote

Overview

South Carolina Federal Credit Union is currently seeking a Contact Center Sales Representative to join our team of outstanding professionals.

In Short

• Remote opportunity available in Charleston Metro Area, Columbia Metro Area, Myrtle Beach, Florence & Greenville/Spartanburg, SC.
• Navigate multiple systems to perform sales tasks by telephone, chat, and email.
• Sales tasks include opening accounts, loan applications, and other products.
• Meet or exceed sales goals and operational standards.
• Maintain an active prospect list and correspond with members to identify their financial needs.
• Maintain effective sales skills and product knowledge.
• Refer business, mortgage, insurance, and investment products.
• Verify members’ identification and ensure confidentiality.

Requirements

• High school diploma or equivalent (GED).
• Minimum of one year of sales experience with a proven record.
• Excellent verbal and written communication skills.
• Ability to perform duties accurately and quickly in a fast-paced environment.
• Ability to generate new business through outbound calling.
• Ability to engage in relationship building discussions.
• Ability to identify and anticipate members’ needs.
• Problem solving and decision-making skills.
• Interpersonal skills and ability to work well with others.
• Time management and organizational skills.
• Basic proficiency in Windows based programs.
• Intermediate mathematical skills.
• Must meet high-speed internet requirements.

Benefits

• Bilingual in English and Spanish preferred.
• Premium pay rate for bilingual employees after 90 days.