Senior Manager, Renewals - Remote

Overview

As a Senior Manager, Renewals at Sophos, you will lead a team dedicated to ensuring customer retention and business growth through effective account management and collaboration with sales teams.

In Short

• Lead a team of Renewals Account Managers.
• Achieve and exceed renewal rate and ACV business targets.
• Report to the Director, EMEA Renewals.
• Enable, support, and coach account management sales professionals.
• Accurately forecast business performance.
• Collaborate with new business sales teams.
• Work closely with partners and distributors.
• Ensure customers realize the value of Sophos solutions.
• Be part of the theater renewals leadership team.
• Drive customer retention and growth across various countries.

Requirements

• Experience in renewals or account management.
• Strong leadership and coaching skills.
• Ability to forecast business accurately.
• Excellent collaboration skills.
• Proven track record in achieving sales targets.
• Strong understanding of customer relationship management.
• Ability to work in a fast-paced environment.
• Experience in the cybersecurity industry is a plus.
• Strong communication skills.
• Ability to work with diverse teams and stakeholders.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits.
• Opportunities for professional development.
• Collaborative and innovative work environment.
• Flexible working arrangements.
• Employee wellness programs.
• Access to cutting-edge technology and tools.
• Supportive company culture.
• Global career opportunities.
• Work with a leading cybersecurity company.