As a Senior Manager, Renewals at Sophos, you will lead a team dedicated to ensuring customer retention and business growth through effective account management and collaboration with sales teams.
In Short
Lead a team of Renewals Account Managers.
Achieve and exceed renewal rate and ACV business targets.
Report to the Director, EMEA Renewals.
Enable, support, and coach account management sales professionals.
Accurately forecast business performance.
Collaborate with new business sales teams.
Work closely with partners and distributors.
Ensure customers realize the value of Sophos solutions.
Be part of the theater renewals leadership team.
Drive customer retention and growth across various countries.
Requirements
Experience in renewals or account management.
Strong leadership and coaching skills.
Ability to forecast business accurately.
Excellent collaboration skills.
Proven track record in achieving sales targets.
Strong understanding of customer relationship management.
Ability to work in a fast-paced environment.
Experience in the cybersecurity industry is a plus.
Strong communication skills.
Ability to work with diverse teams and stakeholders.