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Senior Manager, Renewals - Remote

Posted 4 weeks ago

Overview

As a Senior Manager, Renewals at Sophos, you will lead a team dedicated to ensuring customer retention and business growth through effective account management and collaboration with sales teams.

In Short

  • Lead a team of Renewals Account Managers.
  • Achieve and exceed renewal rate and ACV business targets.
  • Report to the Director, EMEA Renewals.
  • Enable, support, and coach account management sales professionals.
  • Accurately forecast business performance.
  • Collaborate with new business sales teams.
  • Work closely with partners and distributors.
  • Ensure customers realize the value of Sophos solutions.
  • Be part of the theater renewals leadership team.
  • Drive customer retention and growth across various countries.

Requirements

  • Experience in renewals or account management.
  • Strong leadership and coaching skills.
  • Ability to forecast business accurately.
  • Excellent collaboration skills.
  • Proven track record in achieving sales targets.
  • Strong understanding of customer relationship management.
  • Ability to work in a fast-paced environment.
  • Experience in the cybersecurity industry is a plus.
  • Strong communication skills.
  • Ability to work with diverse teams and stakeholders.

Benefits

  • Competitive salary and performance-based bonuses.
  • Comprehensive health benefits.
  • Opportunities for professional development.
  • Collaborative and innovative work environment.
  • Flexible working arrangements.
  • Employee wellness programs.
  • Access to cutting-edge technology and tools.
  • Supportive company culture.
  • Global career opportunities.
  • Work with a leading cybersecurity company.

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