Senior Manager, Renewals - Remote

Overview

The Sophos Global Renewals team is committed to ensuring that every customer fully realizes the value of their partnership with us through renewals and business expansion.

In Short

• Lead a team of Renewals Account Managers.
• Achieve and exceed renewal rate and ACV business targets.
• Report to the VP, Global Renewals.
• Drive customer retention and growth across multiple territories.
• Enable, support, and coach account management sales professionals.
• Provide accurate business forecasting.
• Collaborate with new business sales team.
• Work with distributors and resellers to execute business strategies.
• Engage with internal stakeholders for successful outcomes.

Requirements

• Experience in renewals management or account management.
• Strong leadership and coaching skills.
• Proven track record in sales and customer retention.
• Ability to forecast business accurately.
• Excellent communication and collaboration skills.

Benefits

• Opportunity to lead a dynamic team.
• Engage with a global customer base.
• Contribute to business growth and strategy.
• Work in a supportive and innovative environment.