The Sophos Global Renewals team is committed to ensuring that every customer fully realizes the value of their partnership with us through renewals and business expansion.
In Short
Lead a team of Renewals Account Managers.
Achieve and exceed renewal rate and ACV business targets.
Report to the VP, Global Renewals.
Drive customer retention and growth across multiple territories.
Enable, support, and coach account management sales professionals.
Provide accurate business forecasting.
Collaborate with new business sales team.
Work with distributors and resellers to execute business strategies.
Engage with internal stakeholders for successful outcomes.
Requirements
Experience in renewals management or account management.
Strong leadership and coaching skills.
Proven track record in sales and customer retention.