Renewals Inside Sales Representative - Remote

Overview

The Renewals Inside Sales Representative at SonicWall will be responsible for driving security solution sales through channel partners to existing customers, focusing on lifecycle management and subscription attachment.

In Short

• Serve as the primary contact for Installed Base sales inquiries.
• Conduct outbound communications to support renewals and initiatives.
• Provide consultative business solutions aligned with customer needs.
• Leverage product subscription data to increase active subscribers.
• Strengthen customer relationships through product knowledge.
• Develop and grow the sales pipeline through promotional offerings.
• Proactively resolve escalations for positive customer outcomes.
• Contribute to improving sales behavior and performance.
• Maintain documentation for Installed Base growth initiatives.
• Some travel required (<5%).

Requirements

• Excellent written and verbal communication skills.
• Proficiency in English and German required.
• Self-motivated with a proven ability to drive projects to completion.
• Quick to learn and adapt to new tools and technologies.
• Proficient in Microsoft Excel.

Benefits

• Equal opportunity employer.
• Diverse work environment.