Inside Sales Representative - Remote

Overview

The Inside Sales Representative works closely with sales colleagues within the Precision Medicine and Manufacturing / Photonics business unit, ensuring effective and efficient customer development and support, primarily in Germany and Austria.

In Short

• Build and maintain good relationships with customers through proactive communication and excellent customer service.
• Identify and pursue revenue growth opportunities with existing customers.
• Collaborate with Sales Managers for customer support.
• Manage sales contracts focusing on contract creation and execution.
• Create demand requests and sales opportunities.
• Prepare quotes, including quote management.
• Monitor sales activities and customer interactions using Salesforce.
• Maintain customer master data in CRM and Salesforce.
• Manage business relationships with existing and new customers.
• Co-responsibility for order processing according to guidelines.

Requirements

• Completed vocational training or degree, preferably with a commercial or sales focus.
• Relevant work experience is desirable.
• Proficient in MS Office (Word, PowerPoint, Outlook, and Excel) and ideally CRM/Salesforce experience.
• Confident and professional personality with a high customer orientation.
• Enjoyment of telephone communication and a passion for sales.
• Fluent in German and English, both written and spoken; other languages are a plus.
• Goal-oriented, flexible, and highly self-motivated.
• Organizational talent and strong communication skills, especially in interfacing between departments.
• Strong team player.

Benefits

• 10%-25% travel for quarterly sales meetings, team events, or customer visits.