Account Manager, Payor & Employer Partnerships - Remote

Overview

Join SonderMind's Enterprise Solutions team as an Account Manager, focusing on building and scaling strategic partnerships with health plans and payors.

In Short

• Manage a portfolio of strategic accounts, particularly with health plans and payors.
• Cultivate relationships with key stakeholders across partner organizations.
• Identify opportunities to expand engagement and improve outcomes.
• Lead partner onboarding and implementation processes.
• Collaborate with product, clinical, marketing, and operations teams.
• Develop and maintain account plans aligning partner goals with company objectives.
• Monitor performance and create actionable reporting.
• Advocate for partner needs internally.
• Navigate complex partnership dynamics with professionalism.

Requirements

• Experience with health plans, payors, or healthcare stakeholders.
• Strong relationship-building and communication skills.
• Self-starter, excited about working at a fast-paced startup.
• Intellectually curious and resourceful.
• Comfortable with ambiguity and complex problem-solving.
• Customer-obsessed and attuned to partner needs.
• Results-driven with strong partner satisfaction focus.
• Adept at managing competing priorities.

Benefits

• Flexible hybrid work environment.
• Generous PTO policy with a minimum of three weeks off per year.
• Free therapy coverage benefits.
• Competitive Medical, Dental, and Vision coverage.
• Employer-paid short-term and long-term disability insurance.
• Eight weeks of paid Parental Leave.
• 401K retirement plan with matching.
• Annual travel to Denver for company gathering.
• Fourteen company holidays and a company shutdown between Christmas and New Year.
• Supplemental life insurance and other benefits.