Remote Otter LogoRemoteOtter

Manager of Clinical Quality - Remote

Posted Yesterday
All others
Full Time
USA

Overview

As Manager of Clinical Quality, you will shape the work our care advocates perform and consider how to scale a rapidly growing business while maintaining the highest standards of quality.

In Short

  • Develop and execute a framework for advocate operational and clinical quality.
  • Work with data and product teams to inform adherence to standards.
  • Develop and implement policies and clinical protocols for advocates.
  • Ensure excellent care and advocate experience for patients.
  • Oversee quality assurance and improvement programs.

Requirements

  • An active, unrestricted RN license.
  • Bachelor’s degree required; MBA or MPH is a plus.
  • 5+ years of care management experience.
  • 3+ years of leadership experience.
  • Subject matter expertise in closing care gaps.
  • Excitement for working in a fast-paced startup environment.
  • Prior startup experience is a plus.
  • Demonstrated ability to lead cross-functional teams.
  • Comfort with developing a data framework for monitoring goals.
  • A vision for what healthcare can and should be.

Benefits

  • Join a mission-driven and growing team.
  • Opportunity to redefine healthcare.
  • Work remotely with a fully remote U.S. team.
  • Be part of a Series B startup backed by notable investors.
  • Engage in meaningful work that has a direct impact on patients.
Solace logo

Solace

Solace is a healthcare advocacy marketplace founded in 2022, dedicated to transforming the complex U.S. healthcare system by connecting patients and families with expert advocates. The company leverages technology to provide personalized support, helping individuals navigate their health journeys and make informed decisions. With a fully-remote team and backing from notable investors, Solace aims to enhance health literacy and improve outcomes for Medicare patients by addressing their unique needs and social determinants of health.

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