Instructional Designer - Remote

Overview

SOCi, the CoMarketing Cloud for Multi-Location Enterprises, is currently looking for an experienced Instructional Designer within the Customer Education Services team. You’ll create, templatize and develop content for customers who are new to our products and/or want to better themselves within the space. We are looking for someone with experience in SaaS based platform training, i.e. someone who has developed learning experiences for users of SaaS applications. You’ll work with our enablement team, product team, and partners in other customer-focused organizations to create materials that will ensure our customers’ early adoption and long-term optimization of SOCi. Deliverables will include but is not limited to one off assets and slideware, virtual and live instructor-led training based sessions, on-demand courses and short/long form videos.

In Short

• Create learning experiences in different formats
• Solicit reviews from stakeholders and SMEs
• Review/edit content based on feedback
• Update and maintain content frequently
• Partner with subject matter experts to design courses
• Build within authoring or editing tools

Requirements

• Hybrid Opportunity: Ability to work remotely until Vancouver office is established
• Bachelor's degree with 1-2 years of related experience
• Knowledge of Instructional Design best practices
• Ability to communicate technical information effectively
• Ability to identify best learning delivery formats
• Attention to design aesthetics and detail
• Excellent writing skills
• Proficient in Authoring or Editing tools (Articulate, Video Editing)
• Proficient in Learning & Content Management Systems (Skilljar, Ti, etc.)

Benefits

• Comprehensive Benefits Package
• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) plan with employer match
• Flexible Work Environment
• Flexible paid time off
• Quarterly wellness days
• Paid holidays
• Unique employee engagement programs
• Empowering Career Growth and Success