Instructional Designer - Remote

Overview

The Instructional Designer will enhance the competencies of employees, enabling them to achieve exceptional Post Sales Operations goals and improve customer service experiences.

In Short

• Create and update training content and materials.
• Deliver comprehensive training programs for employees.
• Assess training needs and identify knowledge gaps.
• Collaborate with leadership and subject matter experts.
• Conduct engaging training sessions in virtual classrooms.
• Report on training effectiveness.
• Maintain accurate training records.
• Stay informed about industry trends and technologies.
• Adapt training methods to different learning styles.
• Ensure consistency in training delivery.

Requirements

• Bachelor's degree or equivalent experience in IT.
• 2+ years in Instructional Design or training.
• Proficiency with content creation tools like Articulate RISE.
• Excellent communication and presentation skills.
• Strong interpersonal skills.
• Analytical mindset for assessing training needs.
• Effective time management and organizational skills.
• Fluency in spoken and written English.
• Familiarity with the IT industry.
• Experience in software as a service or transportation industry is a plus.

Benefits

• Diverse and inclusive workplace culture.
• Equal opportunity employer.
• Access to learning and development opportunities.
• Supportive team environment.
• Flexible work arrangements.