Group Account Director - Remote

Overview

As a Group Account Director, you will lead a portfolio of key client relationships at Snowball, acting as a trusted partner across strategy, creative, and execution.

In Short

• Lead a portfolio of client accounts, owning relationships from day-to-day execution through long-term strategy
• Act as a true client partner, building trust by deeply understanding each client’s business, brand, and internal challenges
• Translate client goals into clear creative and strategic direction for internal teams
• Lead and mentor cross-functional teams (producers, strategists, creatives), ensuring alignment and high-quality output
• Drive the development of presentations, proposals, and strategic recommendations
• Identify opportunities to grow accounts and expand Snowball’s impact within client organizations
• Support clients beyond scope when needed, stepping in to help with briefs, internal storytelling, and decision-making
• Champion great work internally, fostering strong collaboration between client and creative teams
• Maintain a high bar for execution, communication, and overall client experience

Requirements

• 8–12+ years of experience in account management, client services, or brand/marketing roles
• Experience operating at the Account Director level or equivalent, managing multiple clients and leading teams
• Proven ability to build trusted, long-term client relationships and operate as a strategic partner
• Strong understanding of brand, marketing, and storytelling, with the ability to contribute meaningfully to creative strategy
• Excellent communication skills, with a focus on listening, synthesis, and clear playback
• Ability to read between the lines, uncover insights, and translate them into actionable direction
• Experience leading cross-functional teams across creative, production, and strategy
• Comfortable navigating ambiguity and moving quickly in a fast-paced environment
• A quick study who can ramp on new industries and businesses with ease

Benefits

• Annual salary range: $160,000 - $200,000
• Health & vision benefits
• 401(k)
• Remote-Hybrid flexible
• Direct mentorship from the co-founders
• Ground-floor opportunity at a fast-growing company