Customer Service Specialist (Health Care Industry) - Remote

Overview

This is a full-time remote position for a Customer Service Specialist at SnappyCX, responsible for handling customer inquiries and ensuring satisfaction in the Health Care Industry.

In Short

• Full-time remote position.
• Handle customer inquiries through various channels.
• Ensure customer satisfaction and maintain phone etiquette.
• Health care industry experience preferred.
• Excellent communication and interpersonal skills required.
• Ability to prioritize and multitask effectively.
• Flexibility to work various shifts.
• Knowledge of Microsoft Office tools.
• Experience in a customer-facing role is a plus.
• Bachelor's degree is preferred.

Requirements

• Customer Support and Customer Service skills.
• Health care industry experience.
• Proficiency in Phone Etiquette.
• Excellent command of English, both spoken and written.
• Willingness to work full-time within the client timezone.
• Previous remote work experience is desirable.
• Working laptop or computer with specified requirements.
• Reliable internet connection with speeds of 20mbps or higher.

Benefits

• Join a dynamic and innovative environment.
• Opportunity to work in a growing company.
• Be a part of a team that champions reliability and excellence.
• Transformative support for businesses worldwide.