Key Account Manager, Equipment and Service Agreement Sales - Remote

Overview

As a Key Account Manager, you will take full ownership of strategic customer relationships across U.S. Federal Government agencies and major commercial clients, managing these partnerships end-to-end.

In Short

• Drive revenue growth by strengthening existing customer relationships.
• Identify and capitalize on new business opportunities.
• Promote Smiths Detection’s advanced threat detection technologies.
• Collaborate with internal teams to deliver tailored security solutions.
• Manage contract negotiations and renewals.
• Establish and monitor key performance indicators (KPIs).
• Proactively address client issues and ensure positive experiences.
• Stay informed about industry trends and market conditions.
• Ability to travel frequently for client meetings and trade shows.
• Other duties as required.

Requirements

• Bachelor’s degree in Business Administration or related field.
• Minimum of 7 years in strategic sales or account management.
• Experience managing U.S. Federal Government and large commercial markets.
• Strong understanding of U.S. Federal Government procurement processes.
• Excellent oral and written communication skills.
• Ability to present information effectively.
• Proficient in SAP and MS Office software.
• Self-motivated and proactive in managing key accounts.
• Ability to define problems and draw valid conclusions.
• U.S. Citizenship required.

Benefits

• Excellent training and opportunities for career growth.
• Inclusive environment with strong leadership.
• Flexible benefits to suit your lifestyle.
• Comprehensive healthcare and 401K savings plan.
• Paid time off including vacation and parental leave.
• Employee assistance program.