Field Service Technician II - ONT - Remote

Overview

The Field Service Technician II role involves daily travel to customer locations in the Ontario and Burbank, CA area to troubleshoot, service, install, and repair advanced detection and screening equipment.

In Short

• Daily travel to customer sites in Ontario and Burbank, CA.
• Troubleshoots and repairs Trace, X-Ray, and Cargo Inspection equipment.
• Maintains field service logs and organizes job files.
• Ensures customer satisfaction through effective communication.
• Completes scheduled maintenance and documents all work.
• Maintains inventory of parts and tools.
• Participates in service sales opportunities.
• Maintains technical knowledge of company's technologies.
• Complies with health, safety, and environmental policies.
• May require emergency response and varied work hours.

Requirements

• Associate’s Degree or related trade certification.
• Minimum 5 years of experience in field repair of electrical and electronic systems.
• Excellent communication and customer service skills.
• Ability to travel on short notice.
• Strong organizational skills and ability to multitask.
• Must be able to lift/carry 80 lbs.
• Must pass a federal background investigation.
• Computer literacy, especially in MS Office Suite.
• Ability to work safely in varied environments.
• Self-motivated and reliable individual.

Benefits

• Excellent training and career growth opportunities.
• Inclusive work environment focused on safety and wellbeing.
• Competitive salary and benefits package.
• Flexibility to choose benefits that suit your lifestyle.
• Opportunity to work for a world leader in detection technologies.