Customer Success Representative - Remote

Overview

As a Customer Success Representative at Skyward, you will help K-12 schools succeed by providing exceptional customer service and training on software solutions.

In Short

• Join a global company with a family feel.
• Work directly with customers to enhance their experience.
• Develop personalized implementation plans for new customers.
• Provide training and solutions for current customers.
• Demonstrate outstanding customer service skills.
• Consult with customers through various communication methods.
• Design solutions and recommend procedures.
• Travel may be required, including overnight stays.
• Strong organizational skills are essential.
• Opportunity for career advancement and in-depth training.

Requirements

• Must be able to travel as required.
• Strong work ethic and dependable.
• Ability to work in both team and solo environments.
• Proficient in Microsoft Office.
• A two or four-year degree or equivalent experience.

Benefits

• In-depth training provided.
• Career advancement opportunities.
• Work in a supportive team environment.
• Make a difference in K-12 education.