Customer Service Agent - Fully Remote Nightshift

Overview

Join our international Customer Service & Sales Team as an English-speaking Customer Service Agent and help us deliver a premium experience for our customers.

In Short

• 100% fully remote work with a night-shift schedule from 8pm to 8am.
• First point of contact for customers regarding bookings, rental agreements, and complaints.
• Assist customers via phone and email in using the online booking systems.
• Work closely with other departments to enhance customer satisfaction.
• Fluent in English, both written and spoken.
• Experience in customer service or call center environments is preferred.
• Strong organizational and communication skills.
• Team player who enjoys working in international teams.
• Proficient in MS Office, especially Outlook, Word, and Excel.
• Motivated and customer-first mindset.

Requirements

• Fluency in English.
• Availability for night shifts from 8pm to 8am.
• Customer service experience.
• Ability to handle challenging customers professionally.
• Organizational and communicative talent.
• Team spirit and appreciation for teamwork.
• Experience with MS Office.

Benefits

• 28 days of vacation plus additional time off for your birthday.
• Remote working model for better work-life balance.
• Permanent contract from the start with competitive compensation.
• Access to employee discounts and partner discounts.
• Training programs for personal growth and development.
• Private health insurance and well-being support.