Customer Service Agent (Fully Remote)

Overview

Join our team as a Remote Insurance Customer Service Agent and make a difference from the comfort of your home!

In Short

• Provide top-notch customer service via phone, email, and chat.
• Assist clients with inquiries about their insurance policies and claims.
• Educate customers on available products and services.
• Resolve issues with a positive, solution-oriented approach.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Excellent communication and interpersonal skills.
• Previous customer service experience, preferably in insurance or a related field.
• Strong problem-solving abilities and attention to detail.
• Tech-savvy with proficiency in using CRM software and communication tools.
• A self-starter who is comfortable working independently.

Benefits

• Competitive performance-based bonuses.
• Flexible work hours and a fully remote setup.
• Comprehensive training and ongoing support.
• Opportunities for career growth and professional development.
• A positive, inclusive company culture that values teamwork and innovation.