L2 Duty Technical Support Engineer - Remote

Posted 3 days ago

Customer Service

Full Time

Canada

Network Administration

SQL

Overview

Sippy Software, Inc. is a leading developer of carrier grade (class 4 / 5) softswitch technology for next generation Internet Telephony (VoIP) providers.

In Short

Supporting Sippy Software clients
Taking part in system maintenance, migration and upgrade activities
Taking part in testing and education of new system features

Requirements

Strong written and oral English (intermediate or higher);
Intermediate knowledge of Linux / Unix administration
Working knowledge of TCP/IP and network administration on Unix systems
Base knowledge of SQL queries;

Benefits

Opportunity to work with cutting-edge telecom services and software
Engagement in meaningful projects with a global impact
Supportive team environment focused on customer success

Sippysoft

Sippy Software, Inc. is a prominent developer of carrier-grade softswitch technology tailored for next-generation Internet Telephony (VoIP) providers. The company offers a comprehensive network management solution for VoIP carriers through its Sippy Softswitch platform, which is built on the Session Initiation Protocol (SIP) and provides extensive call-routing capabilities. With a robust infrastructure that manages over 4 billion minutes of traffic across thousands of client networks in more than 100 countries, Sippy Software supports the launch of new Internet Telephony Service Providers (ITSPs) weekly and contributes significantly to various open-source SIP projects. The company is dedicated to developing and operating innovative telecom services and software while ensuring customer success through thorough support and education.

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Sippysoft

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