Remote Otter LogoRemoteOtter

Technical Support Engineer L2 - Remote

Posted 13 weeks ago
Customer Service
Full Time
Worldwide

Overview

Join MWDN as a Technical Support Engineer L2, where you will be part of a team that uses cutting-edge technology to protect businesses from cyber threats.

In Short

  • 3+ years of experience in Tier 2 or Tier 3 Technical Support
  • Experience in Cloud & SaaS environments (AWS, Azure, GCP)
  • Proficient in troubleshooting and debugging distributed systems
  • Experience writing scripts in Bash/Python
  • High level of spoken and written English
  • Collaborate with external customers and internal teams
  • Flexible working schedule
  • 29 paid time off days
  • Full financial and legal support for private entrepreneurs
  • Free English classes available

Requirements

  • 3+ years of experience in Technical Support
  • Experience with external customers
  • Experience in troubleshooting complex systems
  • Fast learner and team player
  • Excellent troubleshooting capabilities

Benefits

  • People-oriented management
  • Friendly company climate
  • 29 paid time off days
  • 10 sick leave days
  • Legal assistance provided
MWDN logo

MWDN

MWDN is a leading recruitment agency that connects exceptional tech talent with top companies across Israel, the USA, Great Britain, and Western Europe. Founded in 2022, MWDN is dedicated to providing a secure and rewarding experience for its employees while collaborating with prestigious international clients. The company prioritizes employee security by vetting clients to ensure reliability and timely payments. MWDN also offers career support, legal assistance, and professional development opportunities, including English courses and team-building events. Recognized as one of the top 5 IT employers in the region, MWDN prides itself on transparency and a people-oriented management style, fostering a friendly work environment with a flexible schedule.

Share This Job!

Save This Job!

Similar Jobs:

Ivanti logo

Technical Support Engineer - Remote

Ivanti

6 weeks ago

Join Ivanti as a Technical Support Engineer to provide exceptional support and technical expertise to our customers.

UK
Full-time
Customer Service
Tufin logo

Technical Support Engineer - Remote

Tufin

7 weeks ago

The Technical Support Engineer will provide support and troubleshooting for Tufin products to customers and partners.

USA
Full-time
Customer Service
Intuitive logo

Technical Support Engineer - Remote

Intuitive

7 weeks ago

The Technical Support Engineer provides front line technical support to customers and field personnel, resolving issues and enhancing customer satisfaction.

Belgium
Full-time
Customer Service
Ivanti logo

Technical Support Engineer - Remote

Ivanti

7 weeks ago

Join Ivanti as a Technical Support Engineer to deliver exceptional support and enhance customer experiences in IT service management.

USA
Full-time
Customer Service
Planet logo

Technical Support Engineer - Remote

Planet

7 weeks ago

Join Planet as a Technical Support Engineer to provide exceptional support to customers and partners while working in a hybrid role.

USA
Full-time
Customer Service
$65,610 - $81,990 USD/year