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Senior Field Service Technician - Remote

Posted 7 days ago
All others
Full Time
USA
$35.50 - $42.75/hour

Overview

The Senior Field Service Technician will be responsible for installing and providing on-demand/scheduled service and training for various industrial equipment while ensuring customer satisfaction through effective communication and problem-solving.

In Short

  • Fully remote position, must be based in Orlando, FL area.
  • Install and service industrial packaging equipment.
  • Daily travel by auto with frequent overnight stays.
  • Document service activities and expenses accurately.
  • Diagnose and troubleshoot equipment breakdowns.
  • Provide technical support and training to technicians.
  • Read and interpret blueprints and schematics.
  • Maintain effective customer relationships.
  • Intermediate knowledge of PLC for troubleshooting.
  • Design and conduct training programs.

Requirements

  • High School Degree or Technical College Degree.
  • 4-5 years of related experience.
  • Background in electrical, mechanical, blueprints, and PLC.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Desirable: Professional courses in electrical, mechanical, or automation.

Benefits

  • Comprehensive benefits package including health, dental, and vision.
  • 401k and paid time off.
  • Life insurance and wellness perks.
  • Benefits begin the month following the hire date.
Signode logo

Signode

Signode is a leading manufacturer in the industrial packaging sector, generating over $2 billion in revenue with a global presence that includes 80+ manufacturing facilities across six continents and a workforce of over 9,000 employees. The company specializes in a wide range of transit packaging consumables, tools, software, and equipment designed to optimize end-of-line packaging operations and protect products during transit. With a strong emphasis on customer-focused innovations, Signode offers a comprehensive portfolio of products under hundreds of trusted brands, including strap, stretch, and protective packaging, as well as packaging tools and equipment. Headquartered in Tampa, Florida, Signode operates as the Transit Packaging Division of Crown Holdings, Inc., and is committed to delivering complete transit packaging solutions to its customers.

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