Remote Otter LogoRemoteOtter

Senior Field Service Technician - Remote

Posted 6 days ago
All others
Full Time
USA
$35.50 - $42.75/hour

Overview

The Senior Field Service Technician will install and provide service and training for various industrial equipment, requiring frequent travel and strong technical skills.

In Short

  • Fully remote position based in the Cincinnati, OH area.
  • Install and service general-purpose industrial equipment.
  • Daily travel with frequent overnight stays required.
  • Document service activities and manage schedules effectively.
  • Diagnose and troubleshoot mechanical and electrical issues.
  • Provide technical support and training to technicians.
  • Maintain customer relationships through effective communication.
  • Prepare non-conformance reports and service bulletins.
  • Intermediate knowledge of PLCs is necessary.
  • Comprehensive benefits package available.

Requirements

  • High School Degree or Technical College Degree.
  • 4-5 years of relevant experience in field service.
  • Strong electrical and mechanical background.
  • Proficiency in Microsoft Office.
  • Desirable: Professional courses in electrical, mechanical, or automation.

Benefits

  • Health, dental, and vision insurance.
  • 401k plan with company match.
  • Paid time off and life insurance.
  • Wellness perks and more.
  • Benefits start the month after hire.
Signode logo

Signode

Signode is a leading manufacturer in the industrial packaging sector, generating over $2 billion in revenue with a global presence that includes 80+ manufacturing facilities across six continents and a workforce of over 9,000 employees. The company specializes in a wide range of transit packaging consumables, tools, software, and equipment designed to optimize end-of-line packaging operations and protect products during transit. With a strong emphasis on customer-focused innovations, Signode offers a comprehensive portfolio of products under hundreds of trusted brands, including strap, stretch, and protective packaging, as well as packaging tools and equipment. Headquartered in Tampa, Florida, Signode operates as the Transit Packaging Division of Crown Holdings, Inc., and is committed to delivering complete transit packaging solutions to its customers.

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