Remote Otter LogoRemoteOtter

Senior Field Service Technician - Remote

Posted 6 weeks ago
All others
Full Time
USA
$35.50 - $42.75/hour

Overview

The Senior Field Service Technician is responsible for installing, servicing, and providing training for industrial equipment, while ensuring compliance with safety regulations and maintaining customer relationships.

In Short

  • Perform installation and service on general-purpose equipment.
  • Document service activities and expenses accurately.
  • Troubleshoot complex problems with machinery.
  • Read and interpret blueprints and schematics.
  • Provide technical support and training to technicians.
  • Manage service call schedules effectively.
  • Diagnose equipment breakdowns and perform repairs.
  • Conduct training programs for maintenance and repair.
  • Maintain customer relationships through effective communication.
  • Identify and report unsafe conditions.

Requirements

  • High School Degree or Technical College Degree.
  • 4-5 years of relevant experience.
  • Background in Electrical, Mechanical, and PLC systems.
  • Proficiency in Microsoft Office.
  • Desirable: Professional courses in electrical or mechanical fields.

Benefits

  • Comprehensive health, dental, and vision benefits.
  • 401k plan.
  • Paid time off.
  • Life insurance.
  • Wellness perks.
Signode logo

Signode

Signode is a leading manufacturer in the industrial packaging sector, generating over $2 billion in revenue with a global presence that includes 80+ manufacturing facilities across six continents and a workforce of over 9,000 employees. The company specializes in a wide range of transit packaging consumables, tools, software, and equipment designed to optimize end-of-line packaging operations and protect products during transit. With a strong emphasis on customer-focused innovations, Signode offers a comprehensive portfolio of products under hundreds of trusted brands, including strap, stretch, and protective packaging, as well as packaging tools and equipment. Headquartered in Tampa, Florida, Signode operates as the Transit Packaging Division of Crown Holdings, Inc., and is committed to delivering complete transit packaging solutions to its customers.

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