Customer Success Manager (CSM) - VC Backed Startups - Remote

Overview

Join SignalFire’s Talent Network for Customer Success Professionals at VC-Backed Startups.

In Short

• This is not an application for a specific job but a way to connect with VC-backed startups.
• Looking for exceptional Customer Success Managers (CSMs) and Leaders.
• Help drive adoption, retention, and long-term customer value.
• Visibility into exclusive early-stage opportunities.
• Collaborate with founders and product teams.
• Own customer relationships and ensure satisfaction.
• Develop customer success strategies.
• Implement customer success tools.
• Advocate for customer needs.
• Join a network of innovative companies.

Requirements

• 3+ years of experience in customer success or related field.
• Experience at a high-growth startup or SaaS company.
• Proven ability to drive renewals and expansion.
• Strong relationship-building skills.
• Experience with B2B SaaS or technical products.
• Familiarity with customer success platforms.
• Data-driven mindset.

Benefits

• Opportunity to work with innovative startups.
• Visibility into exclusive job opportunities.
• Collaborative work environment.
• Potential for career growth.
• Networking with industry professionals.