CRM Manager - Remote

Overview

We are seeking a dynamic and experienced CRM Manager to join our team at Sigma Marketing LLC. In this role, you will be responsible for developing and implementing customer relationship management strategies that enhance customer engagement, retention, and satisfaction across our iGaming platforms.

In Short

• Develop and execute comprehensive CRM strategies to drive customer acquisition, engagement, and retention.
• Manage customer segmentation and targeting for campaigns to enhance personalization efforts.
• Analyze customer data and feedback to identify trends, insights, and opportunities for improvement.
• Collaborate with marketing, product, and customer support teams to create and implement effective customer communication plans.
• Oversee the CRM system, ensuring data accuracy and effective use of functionalities.
• Monitor and report on the effectiveness of CRM initiatives and campaigns, making data-driven adjustments as necessary.

Requirements

• Proven experience in CRM management or similar role.
• Strong analytical skills and data-driven mindset.
• Excellent communication and collaboration skills.
• Experience with CRM software and tools.
• Ability to work in a fast-paced environment.

Benefits

• Competitive salary and benefits package.
• Opportunity to work remotely.
• Dynamic and supportive work environment.
• Professional growth and development opportunities.