Russian Player Support Advocate - Remote

Overview

As one of our Player Support Advocates, you will be an ambassador for our brand and your role will be to provide world-class support to gamers and loyal customers.

In Short

• Provide excellent customer support to gamers.
• Work remotely from home.
• Part-time position with 20 hours per week.
• Evening shifts, generally working UK hours.
• Full training provided.
• Resolve technical issues raised by customers.
• Communicate effectively in the required language and English.
• Work collaboratively within a team.
• Opportunity for career progression.
• Focus on first-time resolution of customer queries.

Requirements

• Strong passion for games.
• Experience in customer service or technical support.
• Proactive and positive attitude.
• Ability to communicate effectively.
• Detail-oriented approach to customer queries.
• Ability to work within a dynamic team structure.
• Willingness to work evening shifts.
• Ability to maintain confidentiality.
• Technical troubleshooting skills.
• Fluency in Russian and English.

Benefits

• Fully paid training.
• Opportunity to progress to higher levels.
• Supportive team environment.
• Flexible remote work.
• Gain experience in a growing industry.