Part-Time Polish Player Support Advocate - Remote

Overview

As a Part-Time Polish Player Support Advocate, you will represent our brand by delivering top-tier support to gamers and loyal customers, ensuring a seamless and positive customer experience.

In Short

• Deliver top-tier support to gamers and customers.
• Ensure queries are resolved with excellent attention to detail.
• Respond to customer communications across various platforms.
• Work within a dynamic team structure with shared objectives.
• Maintain a world-class customer service standard.
• Identify trends in customer queries with your colleagues.
• Work UK hours while operating from anywhere in the world.

Requirements

• Fluency in Polish & English (reading & writing).
• Strong attention to detail and communication skills.
• Self-motivated and collaborative in a multilingual team.
• Logical thinking with problem-solving abilities.
• Experience in PC/console gaming is a plus.
• Comfortable discussing technical issues related to gaming hardware.
• IT literacy or experience in Customer Service/Technical Support is beneficial.
• Ability to multitask across chats, emails, and calls.
• Passion for delivering the best customer experience.

Benefits

• Full training and opportunity to work on major game titles.
• Attractive remuneration and flexible working schedules.
• Supportive community inclusive of diverse backgrounds.
• Remote/Homeworking with a fun and relaxing culture.
• Opportunities for progression and personal development.