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Part Time German Player Support Advocate - Remote

Posted 3 days ago
Customer Service
Part Time
Poland

Overview

As a Player Support Advocate, you will provide world-class support to gamers, ensuring a seamless customer journey while working remotely.

In Short

  • Remote position working 20 hours per week.
  • Full training provided with opportunities for progression.
  • Focus on customer service and resolving technical issues.
  • Communicate in both German and English.
  • Work with a global team and handle customer queries effectively.
  • Maintain high standards of quality and professionalism.
  • Respond to queries within agreed response times.
  • Work UK hours and shift patterns.

Requirements

  • Passion for games and customer service.
  • Technical mindset with problem-solving skills.
  • Ability to communicate effectively in English and German.
  • Experience in customer support or related fields is a plus.
  • Positive attitude and a proactive approach to work.

Benefits

  • Fully paid training.
  • Opportunities for career advancement.
  • Work from home flexibility.
  • Be part of a dynamic and supportive team.
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Side

Side is a forward-thinking technology company focused on mobile development, particularly in creating high-quality Android applications. With a commitment to innovation and excellence, Side seeks to build a team of passionate engineers who are dedicated to delivering top-notch products. The company values expertise in Android app development and emphasizes best practices to ensure the quality and reliability of its offerings.

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