Part-Time Italian Player Support Advocate - Remote

Overview

As one of our Player Support Advocates, you will be an ambassador for our brand and your role will be to provide world-class support to gamers and loyal customers.

In Short

• Provide excellent customer support to gamers.
• Work remotely from home.
• Respond to customer queries with attention to detail.
• Resolve technical issues via live chat and phone.
• Collaborate with a global team.
• Work UK hours and shift patterns.
• Receive full training and ongoing support.
• Opportunity for career progression.
• Maintain high-quality customer service standards.
• Identify trends in customer queries.

Requirements

• Passion for games and customer service.
• Technical mindset with problem-solving skills.
• Ability to communicate effectively in Italian and English.
• Pro-active and positive attitude.
• Experience in customer support or related fields is a plus.

Benefits

• Fully paid training.
• Remote work flexibility.
• Career advancement opportunities.
• Working in a dynamic and supportive team.
• Engagement with a global customer community.