Customer Onboarding Specialist - Remote

Overview

At Shakepay, we’re on a mission to usher in the Bitcoin golden age. We’re reimagining financial services to give every Canadian their fair shake. Our culture is built around doing work that matters, winning as a team, and celebrating success.

In Short

• Responsible for onboarding new customers and reviewing KYC and KYB submissions.
• Verify documents and ensure compliance with AML regulations.
• Conduct online investigations of business customers.
• Analyze business plans and assess compliance risks.
• Communicate onboarding requirements to business customers.
• Work with compliance and customer support teams to improve onboarding processes.
• Utilize technology to track and analyze onboarding data.
• Must have experience in onboarding business customers in financial services.
• Knowledge of AML compliance and ability to conduct investigations.
• Strong analytical skills and ability to manage a high volume of cases.

Requirements

• Proven experience in onboarding business customers in the financial services sector.
• Extensive knowledge of AML compliance related to onboarding.
• Ability to conduct thorough online investigations of businesses.
• Strong analytical and problem-solving skills.
• Minimum 2 years of relevant experience in compliance or customer onboarding.

Benefits

• Help shape the future of money in Canada.
• Impact millions as cryptocurrency gains traction.
• Opportunities for continuous learning and career growth.
• Encouragement of ideas from all team members.
• Remote-friendly work environment.