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Technical CoE AI Program Manager - Remote

Posted Yesterday
Project Management
Full Time
CA, USA
$189,100 - $331,000/year

Overview

The Technical CoE AI Program Manager is responsible for driving execution of complex, cross-functional programs that enable AI-first implementations at enterprise scale, ensuring delivery excellence and enhancing customer experience.

In Short

  • Drive execution of AI-first implementation programs.
  • Partner with various teams for effective delivery.
  • Manage risks, dependencies, and governance.
  • Track KPIs and prepare reports for leadership.
  • Facilitate decision-making and executive briefings.
  • Continuously improve program management practices.
  • Stay updated on AI industry trends.
  • Coordinate with field teams for readiness and adoption.
  • Run governance cadences for program updates.
  • Maintain integrated program plans and success metrics.

Requirements

  • 10+ years in running CoEs and large programs.
  • Expertise in agile at scale.
  • Strong cross-organizational collaboration skills.
  • Detail-oriented with strong organizational skills.
  • Exceptional communication and stakeholder management skills.
  • Experience with enterprise-scale programs.
  • Strong governance and risk management expertise.
  • Ability to influence across teams globally.
  • Proficiency with program management tools.
  • Willingness to travel up to 50% annually.

Benefits

  • Base pay range of $189,100 - $331,000 plus equity.
  • Variable/incentive compensation and benefits.
  • Health plans including flexible spending accounts.
  • 401(k) Plan with company match.
  • Flexible time away plan and family leave programs.
ServiceNow logo

ServiceNow

ServiceNow, founded in 2004 in San Diego, California by visionary engineer Fred Luddy, has grown into a global market leader in innovative AI-enhanced technology. With a customer base exceeding 8,100, including 85% of the Fortune 500®, ServiceNow offers a powerful cloud-based platform that connects people, systems, and processes. The company is dedicated to empowering organizations to work smarter, faster, and better, and is on a mission to make the world work better for everyone.

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