Solution Architect - Public Sector - Remote

Overview

The ServiceNow Solution Architect for the Public Sector focuses on AI, Data, and Workflow, providing technical expertise during the pre-sales process to solve complex challenges in enterprise environments.

In Short

• Design AI-native systems ensuring technical excellence.
• Interact with customers to understand their business needs.
• Create programs for Solution Consultants to demonstrate ServiceNow's value.
• Align with product management on roadmap and feedback.
• Provide mentoring and training to peers.
• Deliver product demonstrations both onsite and online.
• Scope and deliver Proof of Concept engagements.
• Stay updated on product developments.
• Support marketing events like user conferences and webinars.
• Work with sales and solution consulting teams to solve technical problems.

Requirements

• 4 years of experience in application development, with 2 years on ServiceNow.
• Passion for AI and emerging technologies.
• Experience integrating AI into work processes.
• Knowledge of AWS & Azure Gov Cloud architectures.
• Familiarity with Federal regulations and compliance.
• Strong written and verbal communication skills.
• Hands-on experience with integration practices within ServiceNow.
• Understanding of data engineering principles.
• Technical expertise in web technologies.
• Ability to present technical concepts to executive audiences.

Benefits

• Work with a leading technology provider in a flexible environment.
• Opportunity to shape an AI-native Solution Consulting organization.
• Engage in continuous learning and development.
• Collaborate with cross-functional teams in a dynamic setting.
• Participate in innovative projects impacting the public sector.