Senior Technical Consultant - Remote

Overview

The Senior Technical Consultant at ServiceNow is responsible for configuring the ServiceNow Platform to achieve customer outcomes, acting as both a functional and technical expert in customer engagements.

In Short

• Participate in workshops to assess and design future-state processes.
• Deliver ServiceNow solutions following technical standards.
• Oversee and test code developed by partners or customers.
• Advise on maximizing ServiceNow Platform capabilities.
• Guide customers in completing technical documentation.
• Provide feedback to product development based on customer experiences.
• Maintain certifications and skills relevant to the role.
• Travel up to 50% may be required.

Requirements

• 8+ years of experience in a professional services organization.
• Experience integrating AI into work processes.
• Ability to work independently on complex issues.
• Strong collaborative skills.
• ServiceNow certifications in relevant workflows.

Benefits

• Inclusive and diverse work environment.
• Flexible work arrangements.
• Opportunities for professional development.