Senior Sales Operations Manager - Resource Management & Capacity Management - Remote

Overview

This role will be a strategic partner to the Product Excellence leadership team, ensuring alignment of resources to the most critical areas of the business.

In Short

• Manage Product Excellence capacity planning and analytics.
• Ensure alignment between capacity modeling assumptions and stakeholder priorities.
• Proactively review deal pipeline for resource requirements.
• Conduct resource capacity planning based on project priorities.
• Allocate and schedule resources based on project requirements.
• Monitor and manage employees’ workload and utilization.
• Work with project managers to identify resource needs.
• Maintain accurate resource records and documentation.
• Implement resource management tools and processes.
• Provide project managers with support on resource management issues.

Requirements

• Experience integrating AI into work processes.
• Strong understanding of project management and talent management.
• Excellent communication and strategic thinking skills.
• 5+ years in resource management.
• Ability to work independently and cross-functionally.

Benefits

• Base pay of $137,500 - $240,700, plus equity and variable compensation.
• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• ESPP and matching donations.
• Flexible time away plan and family leave programs.