Senior Manager, Executive Communications & Events - Remote

Overview

We’re looking for a dynamic, highly organized Sr. Manager, Executive Communications & Events to support ServiceNow’s Global President of Customer Operations. This is a high-impact, high-visibility role that blends strategic communications, thought leadership, and event management — ensuring the President is fully supported and maximized across every channel and stage.

In Short

• Drive thought leadership opportunities to amplify the President’s presence.
• Draft and refine executive-level messaging and presentations.
• Measure impact using data and feedback to refine strategy.
• Support planning and execution for major industry forums.
• Partner cross-functionally to ensure aligned messaging.
• Manage logistics, agendas, and executive schedules for events.
• Build strong relationships with senior stakeholders.
• Leverage AI to enhance work processes and decision-making.
• Work under tight timelines and juggle multiple priorities.
• Travel domestically and internationally as needed.

Requirements

• 12+ years of experience with 7+ years in executive communications or event management.
• Exceptional writing and storytelling skills.
• Strong project management skills with attention to detail.
• Comfort working directly with senior leaders.
• Proactive and solutions-oriented approach.
• Strong communicator with influence across teams.
• Willingness to work a flexible schedule.

Benefits

• Base pay of $162,600 - $284,600 plus equity and compensation.
• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Flexible time away plan and family leave programs.