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Senior Manager, CEG Planning & Operations - Remote

Posted 4 hours ago
Project Management
Full Time
CA, USA
$165,500 - $289,600/year

Overview

We're seeking a strategic Senior Manager, CEG Planning & Operations to lead enterprise-wide planning processes and drive operational excellence across the organization.

In Short

  • Lead the development and execution of the annual operating plan (AOP).
  • Drive cross-functional alignment across GTM planning, APEX, Sales, and other key stakeholders.
  • Manage the Customer Excellence Group (CEG) operating cadence.
  • Develop and execute sales compensation strategy.
  • Coordinate global territory and quota planning process.
  • Establish and maintain planning frameworks and operating rhythms.
  • Synthesize complex data and insights for executive decision-making.
  • Identify process improvement opportunities.
  • Experience in leveraging AI in work processes.
  • 8+ years of experience in operations or strategic planning.

Requirements

  • 3+ years managing cross-functional strategic initiatives.
  • Deep understanding of sales compensation structures.
  • Strong analytical and financial modeling skills.
  • Excellent communication skills.
  • Bachelor's degree required; MBA preferred.

Benefits

  • Base pay of $165,500 - $289,600 plus equity and variable compensation.
  • Health plans including flexible spending accounts.
  • 401(k) Plan with company match.
  • Flexible time away plan and family leave programs.
  • Competitive On Target Earnings (OTE) incentive compensation structure.
ServiceNow logo

ServiceNow

ServiceNow, founded in 2004 in San Diego, California by visionary engineer Fred Luddy, has grown into a global market leader in innovative AI-enhanced technology. With a customer base exceeding 8,100, including 85% of the Fortune 500®, ServiceNow offers a powerful cloud-based platform that connects people, systems, and processes. The company is dedicated to empowering organizations to work smarter, faster, and better, and is on a mission to make the world work better for everyone.

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