Senior Manager of Sales & Operations Planning - Remote

Overview

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery.

In Short

• Lead the Operations Planning Process and facilitate weekly S&OP meetings.
• Oversee medium to long range planning and capacity management.
• Develop labor models based on forecasted volumes and productivity targets.
• Conduct scenario analysis to simulate operational impacts.
• Collaborate with various departments to ensure operational readiness.
• Identify and implement continuous improvement opportunities.
• Build dashboards and KPIs for monitoring performance.
• Present insights and trade-offs to leadership.

Requirements

• Bachelor’s degree in Operations Management, Supply Chain, or related field (MBA preferred).
• 8+ years of experience in operations planning or resource management.
• 5+ years of experience managing a team of at least 5 direct reports.
• Expertise in workforce planning and operational modeling.
• Strong analytical skills with proficiency in Excel, Power BI, and Tableau.
• Excellent communication skills with experience in cross-functional leadership.
• Experience implementing labor planning tools or workforce management systems.
• Up to 10% travel required.

Benefits

• Competitive salary & equity compensation.
• Unlimited PTO, company holidays, and quarterly mental health days.
• Comprehensive health benefits including medical, dental & vision.
• Employee Stock Purchase Program (ESPP).
• 401k benefits with employer matching.
• Offsite team retreats.